Getting command praise for standout customer service


U.S. Army Garrison Wi-esbaden Commander Col. David Carstens and Command Sgt. Maj. Sa’eed Mustafa recognized 12 individuals — one Soldier and 11 civilian employ-ees — July 31 for outstand-ing customer service during the months of June and July.

The following people were acknowledged:

Christina Cash, Wiesbaden Entertainment Center food and beverage attendant, established   customer-oriented programs and menu items for the Shali Center Java Cafe;


Ivan Centola, Wiesbaden Education Center test examiner, revamped the testing office’s look and business procedures;

Michael Fuhr, 405th Army Field Support Brigade assistant transportation specialist, took over management responsibilities for the transportation customer service area as a result of personnel shortages;

Alexandra Glidewell, Wiesbaden Legal Center senior claims examiner, improved  claims efficiency, processed over 40 claims and decreased the processing time by seven days during the fiscal year;

Vicki Harris, Wiesbaden Civilian Personnel Assistance Center human resources specialist, was lauded as a tremendous asset for civilian employees not only in Wiesbaden, but seven other military communities around Europe;

Trent Jarvis, Wiesbaden Postal Service Center finance clerk, was recognized for his consistent work ethic and willingness to sacrifice to ensure mission accomplishment;

Maria Myers, Wiesbaden Resource Management analyst, was noted as excelling at receiving, analyzing and creating manpower information for the entire garrison;

Karen Reese, 405th Army Field Support Brigade transportation specialist, was acknowledged for having an “exceptional work ethic and dedication to service;”

Spc. Leslie Tamez’s, Religious Support Operations chaplain assistant, was recognized for showing keen attention to detail in her performance of duty which enabled her organization to maintain important efficiencies;

Command Picks

The following individuals were hand-selected by the garrison command leaders for observed exceptional service to the community during June and July:

Lisa Crews, Directorate of Family, Morale, Welfare and Recreation marketing director, was selected in June for outstanding contributions in the “Wiesbaden: Your home in Germany” brandingcampaign.

Jon Lacy, DFMWR sports programmer, provided tireless efforts to support the Combat Sports program that garnered praise from the Installation Management Command leaders during a visit in June.

Courtney Walden, DFMWR Wiesbaden Entertainment Center administrative assistant, was honored for July for extensive behind the scenes work done in support of garrison leaders during the Independence Day celebration.

Nominations are submitted monthly and evaluated by a special committee of representatives from garrison directorates and staff agencies who vote on submissions. Call mil 337-6337 for more information.

See the garrison’s Flickr photostream to download photos at www.flickr.com/photos/wpao.